Frequently Asked Questions
Everything you need to know about certified translation, interpreting, and recruitment services in the UK. Can't find your answer? Contact us directly.
Certified Translation
Certified translations start from £29.99 per page (urgent £39.99). Per-word projects: £0.10–£0.14 depending on subject matter. Proofreading of existing translations: £0.05–£0.07/word. We provide instant quotes – email your document or WhatsApp us for pricing.
We offer same-day certified translation service in the UK (documents received before 12pm delivered same day). For urgent needs, we provide 2-hour express service for an additional fee. Standard turnaround is 24-48 hours.
Yes. Our certified translations are accepted by UKVI (UK Visas and Immigration), UK courts, universities, government departments, and all legal institutions across the UK. Each translation includes a certificate of accuracy with translator credentials.
We translate birth certificates, marriage certificates, diplomas, degrees, passports, driving licenses, police certificates, medical records, court judgments, contracts, powers of attorney, bank statements, and all personal or legal documents.
For UKVI applications (citizenship, visa, residency), you typically need certified translation. Notarization is not usually required but can be arranged if specifically requested by authorities. We can advise based on your specific application.
Yes. We translate between 50+ languages including Polish, Ukrainian, Russian, Romanian, Arabic, Chinese, Spanish, French, German, Portuguese, and more. All translations are into English (or from English into the target language).
Email clear photos or scans to [email protected] or send via WhatsApp to +44 7752 154028. We'll review and provide a quote within 10 minutes. Once approved, we begin translation immediately.
in the UK, 'certified translation' is the standard. The translator certifies accuracy and signs with their credentials. 'Sworn translation' is a specific legal designation used in some EU countries. UK authorities accept our certified translations for all purposes.
Interpreting Services
Remote interpreting: £39.99–£59.99 per 30 minutes (Teams/Zoom/phone). On-site interpreting: £49.99–£69.99 per hour (2-hour minimum) for business/medical. Court interpreting: £59.99–£79.99 per hour (2-hour minimum). Rates vary by language and travel.
Yes. We provide qualified court interpreters for all London courts including District Court, Circuit Court, High Court, and family law proceedings. Our interpreters are trained in legal terminology and court protocols.
Yes. We provide medical interpreters for GP appointments, hospital visits, specialist consultations, maternity care, and emergency situations. Available on-site or via phone, with 24-hour service for urgent medical needs.
For scheduled appointments, we recommend booking 48 hours in advance. However, we can often provide interpreters within 4-24 hours depending on language and location. Phone interpreting available within 1 hour.
Our interpreter network covers 50+ languages including Polish, Ukrainian, Russian, Romanian, Arabic, Chinese (Mandarin/Cantonese), Spanish, French, German, Portuguese, Hindi, and many more.
Recruitment Services
We specialize in recruiting Polish and EU workers for UK businesses. Main sectors: Construction (tradespeople, laborers, site managers), Hospitality (chefs, kitchen staff, servers), Logistics (drivers, warehouse workers), and Office (admin, customer service, bilingual roles).
We charge a percentage-based fee for permanent placements (typically 15-20% of annual salary) or fixed fees for volume recruitment. Temporary placements charged on a weekly basis. Contact us for detailed pricing based on your hiring needs.
Yes. We conduct thorough right-to-work checks for all candidates, ensuring they have valid UK permission to work in the UK (EU citizenship, work permits, stamps 1/4). Full compliance with Irish employment law.
We offer an 8-week replacement guarantee for permanent placements. If a placed candidate leaves within 8 weeks (for reasons other than redundancy, unsafe conditions, or non-payment), we provide a replacement at no additional fee.
We primarily focus on EU, EEA, and UK-settled workers with the right to work in the UK. However, we can provide guidance on Irish work permit processes and may assist with specific roles that qualify for employment permits.
General & Payment
We accept bank transfer, credit/debit cards, and cash. For translation services, payment is typically due upon delivery. Interpreting services may require 50% deposit for new clients. Invoices provided for all transactions.
Yes. We are VAT registered and provide compliant invoices for all services. VAT may apply depending on service type and client location (business vs individual, the UK vs EU/non-EU).
Absolutely. We are GDPR compliant and all translators/interpreters sign strict confidentiality agreements. Documents are stored securely and deleted after retention period (typically 7 years for tax purposes).
Yes. All quotes are free and without obligation. Email your document or describe your interpreting/recruitment needs, and we'll respond with detailed pricing within 10 minutes during business hours.
Office hours: Monday-Friday 9am-6pm. Email and WhatsApp monitored 7 days a week. Urgent translation and interpreting services available outside regular hours by arrangement.
Yes. While based in the UK, we provide services throughoutut the UK. Translation is done remotely (nationwide delivery). Interpreters available across the UK, with travel costs added for locations outside London.
Specific Document Questions
Email or WhatsApp a clear photo of your Polish birth certificate. We'll provide a quote (typically £29.99 per page; urgent £39.99). Once approved, we translate and certify the document within 24-48 hours. The certified translation is accepted by UKVI for citizenship applications.
Yes. UK employers and professional bodies typically require certified English translations of foreign diplomas and degrees. We provide certified translations accepted by employers, Quality and Qualifications the UK (QQI), and professional registration bodies.
Yes. We provide certified translations of Polish, Ukrainian, Romanian, and other EU driving licenses. Required if exchanging for Irish driving license or for car insurance purposes. Turnaround 24 hours, cost £29.99 per page (urgent £39.99).
Legal documents like powers of attorney typically take 2-3 business days due to complexity. Urgent service available in 24 hours for additional fee. Cost depends on length and complexity, typically £40-60 for standard POA document.
Yes. We have qualified Arabic-English translators experienced with marriage certificates from Middle Eastern countries. Standard turnaround 48 hours, certified translation accepted by UK authorities. Cost typically £29.99–£39.99 depending on formatting and seals.
Still Have Questions?
Get in touch and we'll respond within 10 minutes during business hours.
Email: [email protected]
Phone: +44 7752 154028